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Grow Your Business with a Newsletter
You find a Web site or receive an email about an online store with cool products that you'd like to order, but not right now. Either you file the email or bookmark the Web site. How often do you proactively return to the email or Web site? For me, the percentage is miserably low and my bookmarks file is hey-uuuge. If getting people to your Web site is a breeze, then you're in good shape. The question is... how often do they return especially when they are ready to buy your product or service? By that time, they may have forgotten about your site and services. Regularly connect with them through an email newsletter. It's a great way to trigger their memories, give them something for nothing, and build relationships. The payoff will be new and more business, money in the bank account. A high quality newsletter demonstrates value, trust, and stability. Value How many newsletters and emails have you seen from companies that were all about "them?" They discuss their newest products. Their site redesign. Their receiving an award. Does this information help you? Maybe if you're a shareholder; otherwise it useless information. Newsletters demonstrating value by providing information to help readers in their everyday work such as solving the problems they face, keeping them on top of industry trends, and saving them research time by filtering the best articles related to the business. When a newsletter repeatedly gives readers something of value without a price, they eventually make the buy because the company has proven its expertise through problem solving. One newsletter does a great job in using a sense of humor in its promotional items. Watch the ratio of solutions versus selling. If selling dominates the newsletter, then it is not likely to be as effective since it's focusing on the company not the reader. Promoting services and products is fine as long as there is more problem solving content than promotions. Readers often provide feedback showing their appreciation for our saving them time. They don't have the luxury of searching Web sites for the latest information in their industry. A newsletter gives them that, a little bit of everything in one spot. Ultimately, providing value to readers means solving their problems and making their jobs easier. Trust Do you buy from someone you don't trust? What about Web sites selling products? eBay has the rating system where buyers and sellers rate one another based on their sales experiences. Would you buy from someone who has 50 percent positive / negative feedback? Trust plays a role. Newsletter publishers become a trusted information source by knowing their audience and being honest with their readers. Furthermore, as the newsletter continuously solves business problems, it shows the readers the company behind the newsletter understands them and their challenges. Add more credibility by interviewing experts or inviting them to contribute an article. Demonstrate integrity by creating a mailing list in a respectable way (read: avoid buying lists). Grow the mailing list by"
Keep the removal process simple. If someone doesn't want the newsletter, making it harder for her to get off isn't good for the business. It reduces credibility. Besides, if she can't get off, she'll add the newsletter to the spam filter. If there are 100 people like this, it wastes space and clutters the mailing list. Let them go. Involving readers is a great way to build trust and a community. Provide an outlet for encouraging reader feedback in every issue. Invite readers to submit questions and help each other solve problems, share success stories, anything that would encourage them to write and provide information of value to other readers. Many newsletters offer readers the chance to ask a question and in turn, post the question so other readers can help. Another way is to ask readers a question on the topic of the month and follow up in the next issue with responses. People like to see their names in lights, so it's another way to connect with readers. Stability Emailing newsletters on a regular schedule with accurate and timely is what it means to demonstrate stability. It's not just about finances, number of years in business, or product success. Actions are the best way to prove stability. To do this with a newsletter:
Stability shows the company is always available when needed and comes through when the call is sounded. While finding new clients is essential, staying in touch with current clients is vital because they have used the service and know the quality of the work. They're more likely to buy again as long as you stay in touch. Newsletters are a great way for maintaining customer loyalty while searching for new customers. High quality newsletters demonstrate value by providing information relevant to the reader; stability by regularly sending the newsletter; and trust by speaking from integrity. While newsletter should focus on the customer not the company, both parties should gain value. As long as the three factors are in place, the newsletter should be a winner. (c) 2004 Meryl K. Evans Meryl K. Evans, Content Maven, is Editor-in-Chief of eNewsletter Journal and The Remediator Security Digest. She's a slave to a MarketingProfs weekly column and a Web design reference guide at InformIT. She is the author of the popular e-report, How to Start a Business Blog and Build Traffic. Visit her site at http://www.meryl.net/blog/ for free newsletters, articles, and tips.
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RELATED ARTICLES
Newsletters - How To Build Your Subscriber List If a visitor comes to your web site looking for information and doesn't sign up to receive your e-mails, you have missed an opportunity to turn that browser into a customer. This month we will be concentrating on how to build your subscriber list using the tips and techniques below. Practical Strategies To Boost Your Ezine Readership Do you have a fresh ezine ready to start taking subscribers but don't know how to attract them?Maybe you have a list already operating that you want to enhance.There are many practical methods available online that can be applied to either situation, some free and some not. 6 Easy Ways to Promote Your Ezine Articles If you think you can't brand yourself because you're not a major corporation, think again.You can easily establish yourself as an expert by writing quality articles and submitting them to ezines and directories. Ezine List Building-Wealth Mentor Teaches 5 Easy Steps To Skyrocket Your Subscriptions and Profits Would you like an Internet Marketing tool that can put your efforts on autopilot?In a recent interview for the List Crusade program, Matt Bacak revealed what he called the "foundation" for automatically building a successful and profitable ezine.(Note: To access Matt Bacak's complete audio interview for fre^e, see end of article)A little about Matt: He was the leading facilitator for Robert Kiyosaki's (of Rich Dad, Poor Dad fame) Cash Flow 101 program. 10 Reasons To Sell A Fee Based Subscription Ezine 1. You will create residual income. Dont Forget About Your Old Ezine Articles It's over. You've written your ezine article, sent it out to some ezine publishers, posted it to some article banks and announcement groups, and have even had it published in a few ezines. 10 Great Ezine Content Tips To Increase Your Sales And Readership 1. Write articles that provide your readers with a list of tips. Uncover 8 Secrets To Gaining More Ezine Subscribers Now! If you've just started publishing your own ezine then you'll soon discover that getting visitors to subscribe to your ezine is not as easy as you might think. If you already publish your own ezine, it is likely you have already discovered this. 10 Reasons To Sell A Fee Based Subscription Ezine 1. You will create residual income. 13 Ways To A Build A List Of Readers Of Your Ezine If you have an ezine or online newsletter you want to send it to potential customers. In order to send it you need a list of people who want to receive it. Five Ways To Promote Your Ezine After you've spent countless hours creating and publishing your own newsletter online, you still have to consider the fact that merely adding it to your website will not make it an overnight success.You need to attract subscribers. 3 Steps to Creating Your Own Ezine to Increase Web Site Traffic! What if I showed you a simple way to increase web site traffic that could sky-rocket your sales and make you an internet expert.Would you be interested?I sure hope so?First, you have to remember the primary reason people get on to the internet. Ezines Are Effective In Advertising Your Online Business? 'Ezines are the most cost effective way to advertise your business opportunity'. I'm sure you've heard that phrase many times if you've been marketing on the internet for a while. Ezine Promotion, The Three Forgotten Tactics If you are like most ezine publishers you want more ideas that work. But hold on a minute what about all the key strategies that you have overlooked?1 Teamwork:Hook up with a fellow publisher who does not compete directly with you. 10 First Rate Tips To Getting More Ezine Subscribers 1. Submit your ezine to ezine directories. Creating and Distributing E-Courses E-courses are excellent sales tools and a great way to get your knowledge out there. It is very simple to create your course and either sell, or give it away as a "give-before-you-get" sales technique. Increase Your Business Success With A Free Newsletter Publishing a free newsletter is an effective and inexpensive marketing strategy with several business benefits. Here are some of those benefits:1. Achieving Success with Ezine Advertising Achieving success is clearly up to you, not to anybody else. In fact is a simple equation involving tools, work and goals. Top Seven Ways to Promote your Ezine Your ezine builds customer confidence and trust when you give free tips, articles, and resources. Clients and customers buy only when they trust you. Surefire Ways to Pack a Punch With Your Ezines & Newsletters Newsletters, or ezines, can be an extremely effective marketing tool for your business. It puts your name in front of your potential clients, regular clients, and peers while showing your expertise and professionalism.
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